Privacy Policy and Email Subscriptions

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Planet Orange respects the privacy of its users. In order to demonstrate our commitment to your privacy, we have prepared this statement disclosing the privacy practices for the entire Planet Orange site.

Planet Orange collects certain information from and about its users in two ways-directly from the user and from our web server logs:

User-Supplied Information
SUBSCRIPTION TO OUR EMAIL LISTS.
When you submit a form we may ask you for your name, email address, etc. and some other personal information. If we collect personal contact information it may be utilized to contact you at a later date. We use this information to complete and support your purchases, service requests, marketing, for internal purposes and to comply with any requirements of law. Much of what we do is regulated by the state so we carefully document and use email to communicate those documents. We will contact you via email for warranty renewals and other special offers. This information may be disclosed to our staff or to third parties involved in the completion of your transaction. We never sell your information. We do not want to send you unwanted messages so we always provide an opt-out option to our communications; or you can opt-out by sending us an email with your name and address to info@planetorange.com. It’s our intent to always comply with the guidelines of the FTC CAN-SPAM Act.

Web Server Logs
As you browse our website, we may gather navigational data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to improve your experience while visiting our site(s). This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your service, and the support of your use of the website.

Information Protection
The privacy and protection of your personal information is vitally important to us. We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our website reduce the likelihood of security problems to a level appropriate to the type of data involved. Planet Orange servers use Secure Sockets Layer (SSL), an encryption technology so that only our staff can read the information required to process your order.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, Planet Orange cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

By using the Planet Orange website, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. We may change our Privacy and Security Policy by posting a new version of the policy on this page. This site contains links to third party websites. Planet Orange is not responsible for the privacy practices or the content of such websites. Your use of these third party websites is entirely at your own risk.

We welcome any questions or comments you have about the Planet Orange website.
Planet Orange
434 Park Avenue
San Jose, CA 95110
Phone: 408-963-6868